Refund policy

Return policy:

Los pedidos de Anna Burgess, are eligible for a refund or return in the following cases: Anna Burgess, are eligible for a refund or return in the following cases:

-The product arrived in a defective state and you contacted Anna Burgess the day you received the order, attaching photographic evidence.

-The order was canceled in the first 24 hours after the purchase.

To obtain a return or exchange request for a purchase made directly from the Anna Burgess, website, please contact soporte@annaburgess.shop.

We cannot refund money for purchases from resellers. Contact the dealer where you purchased your product.

Upon receipt of a return, a Anna Burgess technician will examine the product to assess the cause of the defect and a refund will be issued accordingly.